MAT LAB STUDIO POLICIES

Welcome to our community! As we expand into mat studios at two new locations, please take a moment to familiarize yourself with our studio policies to ensure a harmonious experience for everyone.

Punctuality

Arrival Time: Please arrive 5-10 minutes prior to class leaving you time to get situated without interrupting the class. Late arrivals may not be admitted. It is up to the teacher’s discretion.

Class Start: Classes will begin and end on time.

Class Late Cancellations
As we are a small studio, cancellations and no-shows affect us significantly. We have had to implement a strict policy to try and curb empty spaces in our already limited classes. For monthly unlimited packages, you will be automatically charged $15 plus tax if you cancel within 6 hours of a class. For packages, you will simply lose that class. You can sign in to your Momence account to modify your class selection. You MUST cancel online. Emailing or leaving a phone message is not considered cancelling. Please check the weather the day before to be sure you will be able to make it in. Thanks for understanding!

Class No-Shows
We are now implementing a separate fee for no-shows to try and curb empty spaces in our small studio. Monthly and package holders will be charged a no-show fee of $20 plus tax.

Filming
No filming in the studios!

Courtesy

No phone: hey! You are here to relax, leave your phone in one of our cubbies, please turn its ringer off.

General

No Perfume: Due to allergies and sensitivities, please refrain from wearing perfume or scented lotions.

Attire: Wear comfortable, breathable athletic wear. 

Studio Mats: You are welcome to use our mats. Please wipe them down after use.

No shoes: Please remove your shoes before entering the studio.

Personal Items: Keep personal belongings in designated areas. The studio is not responsible for lost or stolen items.

By attending classes, you agree to abide by these policies. Failure to do so may result in being asked to leave the studio. We reserve the right to change these policies at any time.

Thank you for your understanding and cooperation.